SHIPPING & RETURNS
Freight shipping service is available for Poker Tables. Be advised, poker tables are large and bulky. Freight costs, including crating or packaging costs can be expensive. My preference is that you pick up you table, or if you are in the local area, delivery is available for a fee.
If you order a smaller item from this website, such as playing cards or supplies to build your own poker table, those orders will mostly be shipped via UPS ground service. Please be advised that UPS requires a street address for delivery, and not a P.O. Box. Shipping costs will be added to your order upon checkout. Splitpotgaming.com does not charge a handling or packaging fee.
Items weighing less than 1LB will be generally be shipped via USPS. The shipping calculator may still quote UPS shipping, but your item will arrive in the US Mail.
Local pickup MAY be available on some items, call for information and availability. THE PRICE YOU SEE ON THE WEBSITE WILL BE DIFFERENT FOR LOCAL PICKUP ITEMS! This is because all items are still subject to a shipping charge.
RETURN & EXCHANGE POLICY
We offer a 30 day return policy on any items purchased from splitpotgaming.com. Custom work and Poker Tables are excluded and are generally non-returnable. If you have any issues with a custom product or poker table, please contact me and we will figure out a resolution.
Please call or email for an RMA number before shipping anything back. If the item you received is what you ordered, ONLY THE PURCHASE PRICE WILL BE REFUNDED, NO SHIPPING COSTS. You will also be responsible for return shipping costs.
All returns will be handled on a case-by-case basis, and usually a complete return is not necessary. If you have damaged merchandise, parts of an order can usually be replaced to make your order whole. Please contact me for more information.